Odoo Email Integration options…
Odoo offers a range of email integration options and this post is a quick summary of the available options.
1) Google Gmail – this integration is in-built and does not require configuration. Ideal for small to medium businesses not using a email management tool such as Exchange.
2) Email Gateway settings –
- simple to implement
- used for notification purposes
- one-way communication
3) Email Gateway + Fetch Mail
- notification using gateway
- receive email in generic email box
- create records in Odoo based on the email (eg. leads)
4) Outlook Plug-ins
- a way to attach email to Odoo directly from Outlook
- no need to log into Odoo to attach an email
- not currently maintained or supported in Odoo v8
5) Catch All @
- requires advanced configuration of mailserver
- attaching email is done automatically
- two-way communication
If you require any assistance with Odoo email configuration, feel free to contact us to discuss your requirements.